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Privacy Policy

Last Updated: 18 May 2025

Dithutong (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dithutong.com and engage with our services.

1. Information We Collect

  • Full name
  • Email address
  • Password (encrypted)
  • Payment details (processed securely via third-party)
  • IP address and geolocation
  • Device type and browser information
  • Course progress and activity
  • Marketing preferences
  • Social media IDs (if signed in via Facebook, LinkedIn, etc.)

2. How We Collect Data

  • Registration forms
  • Contact and newsletter sign-ups
  • Course enrollments and interactions
  • Cookies and tracking pixels
  • User-submitted forms and feedback
  • Analytics scripts and third-party tools

3. Tools and Services That Collect Data

  • Google Analytics
  • Facebook Pixel
  • RankMath SEO Plugin
  • DPO Group Botswana (payment processor) — view terms
  • Twitter (X) Pixel
  • LinkedIn Insight Tag
  • WordPress and LearnPress plugin tracking

4. Why We Collect Data

  • To provide course access and account services
  • To process and confirm payments
  • To personalize your learning experience
  • To improve the platform’s functionality and performance
  • To send course updates, receipts, and newsletters
  • To run promotions and targeted marketing campaigns

5. Communication

We may send you the following:

  • Transactional emails (enrollment, payment confirmation, etc.)
  • Course reminders and updates
  • Promotional and newsletter content (opt-out available)

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Analytics and performance tracking
  • Login session management
  • Personalization and user preferences
  • Retargeting and remarketing across platforms

7. Data Sharing

We do not sell or rent your personal data. However, third parties like Google, Facebook, or LinkedIn may access data via embedded pixels or analytics for their own processing. We advise reviewing their respective privacy policies.

8. Data Access and Deletion

You may request access or deletion of your data at any time by contacting us at [email protected].

9. Children’s Privacy

Dithutong allows users under the age of 18 to register. However, we strongly encourage parental or guardian supervision. Where necessary, we may request parental consent via email or identity verification before collecting any identifiable information from minors.

10. Data Security

We use secure technologies and practices including:

  • SSL encryption (HTTPS)
  • Encrypted passwords and secure data storage
  • Limited access to administrative data
  • Routine security updates and audits

11. Updates to This Policy

We may update this policy from time to time. You will be notified via email of any significant changes. Continued use of Dithutong after such changes implies acceptance.

12. Legal Jurisdiction

This policy shall be governed in accordance with the laws of the Republic of Botswana, or where applicable, the jurisdiction most protective of both users and Dithutong in cases of cross-border dispute.

13. Contact Us

If you have any questions or concerns regarding this privacy policy, please email us at [email protected].